Introduction & Utility:
This service outlines the process for effectively outsourcing janitorial work to a third-party
company, ensuring quality control, security, and a beneficial service contract.
Practical Tips for Maintenance & Usage:
Verify Insurance: Always require proof of current General Liability and Workers’ Compensation
insurance from any contractor to protect your business from litigation.
Background Checks: Request proof that the cleaning company has performed background
checks on all staff assigned to your site, especially those working after hours.
Important Guidelines & Recommendations:
Detailed Service Level Agreement (SLA): The contract must include a precise list (SOW – Scope
of Work) detailing what must be cleaned, when, and how (e.g., “Deep clean kitchen floor every
Friday”)Communication Log: Establish a formal communication log (physical book or digital platform) for
daily feedback between your facility manager and the cleaning crew supervisor.
